The city-owned utility in Chicopee, Massachusetts has adopted the “fiberhood” approach to broadband deployment as it expands affordable access to city residents under the Crossroads Fiber brand.

Frustrated by a lack of affordable broadband access, the city tabbed Magellan Advisors in 2015 to conduct a feasibility study into city-provided broadband access. After a survey showed a majority of city residents would support such an initiative, Chicopee Electric Light launched Crossroads Fiber in the summer of 2019 in a small pilot area.

Since then, the utility has been expanding access steadily to the rest of the city – joining a growing roster of city-owned utilities that are responding to broadband market failure by taking matters into their own hands.

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Planners have broken down the city into 144 different fiberhoods, where user interest gleaned from the project website dictates which parts of the city see deployment priority. It’s an approach some communities adopt to finance network construction without having to rely on tax revenues or loans. For Chicopee the estimated cost to build a fiber network that reaches all 55,000 residents is between $30 and $35 million.